FAQs

How about shipping to Canada?

There is no extra charge for First Class shipping (about 7working days) to Canada. If you want faster shipping, email me and tell me how fast you need your stuff.

How about shipping to other countries?

I've shipped my stuff all over the world without difficulty. Email me, letting me know what you want and how fast you want it. Insurance and tracking, if available, are recommended but will cost extra. I'll compute the rate and get back to you. Most purchases, such as fender bag, cost about $7 extra to ship to Western Europe or Australia, somewhat more to other locations. Generally I recommend First Class (7-14 days). When you order, the software is pretty stupid so I'll manually add the extra at my end. NOTE that I am not reponsible for delays at your country's Customs Offices and VERY often your post office will be slow to let you know about an international package arrival.

What's your guarantee?

All Ballistic products made by DBG are warranteed to be satisfactory to you for three years. All Cordura products made by DBG are warranteed to be satisfactory to you for two years.

If you are unhappy with your DBG manufactured bag, fanny pack, damper pad or whatever, contact me. I will do whatever it takes to make you satisfied.

How are the fender bags mounted?

Drill 4 holes through your fender and mount with the included barrel bolts (also known as sex bolts or chicago bolts), washer and nuts. I recommend blue Loctite. It takes about 10 minutes. Unlike fender bags that hook on, a DBG bag will not come off!

What is the inner fender bag for?

The inner bag slips into the outer bag. If you need to take the tools with you when you stop riding (maybe the bike is parked on an open trailer, or it is raining) just pull the inner bag, containing the tools, out.

What are your shipping policies?

Almost all of the time, I can ship the business day after the business day on which the order is received. For example, if I receive your order on Wednesday, I will ship Thursday. I ship Monday through Saturday, except in the unusual event that I am out of town.

Order on Monday if you want delivery by the next weekend.

For regular U.S. and Canadian mail I ship via First Class if the package is under 13 oz., and via Priority if over 13 oz. First Class delivers in 3-5 days, Priority in 2-3 days, nationwide in the United States. The shipping charge is 7% of the order total. Regular shipping to most of Colorado - is by Parcel Post because it gets there in 2 days anyways.

For UPS 2-day I ship Monday through Friday afternoons. The 2-day shipping charge is $20 + 7% of the order total.

For UPS Overnight I ship Monday through Friday afternoons. The overnight shipping charge is $40 + 7% of the order total.

UPS Shipping is restricted to the U.S., due to the considerable extra expense and hassle of using UPS outside the U.S.

About UPS charges - after years of losing significant money on UPS charges I have finally raised my rate to cover expenses. However, I have no wish to rip anyone off. If you want to be charged exactly what it costs me, no more and no less, just put a comment to that effect in the comment box at the bottom of the order form. I will charge you the exact UPS cost, which may be MORE or LESS than my fixed rate. Or email me and I will get back to you asap with the exact rate.

 

If you have unusual shipping needs please call me (970-275-0462) to discuss them.

 

 

 

 

 

How does the DBG Ballistic fender bag compare with the bag from Moose/Chase-Harper?

Dirt-Bike-Gear.Com bag

1. ballistic nylon - toughest material you can buy.
2. compression straps - on the outside of the bag, which strap all contents down tight and allows you to strap on a rain jacket to the outside.
3. key loop.
4. foam bottom - minimize rattling, combined with compression straps keeps tools and parts from shaking themselves to bits.
5. three sizes.

Moose bag

1. Cordura nylon - good, but not as good as ballistic.
2. 1 tie down strap inside the bag - you can't strap down anything to the outside of the bag, and not as secure.
3. no key loop.
4. no foam bottom - combine that with their strap system and you get rattles - tools and parts beat themselves to death.
5. one size

Basically, the DBG bag has a better design and better materials.

What are the fender bag straps for?

The straps serve two important purposes.

• Compression - they tightly wrap the contents of your bag, keeping it rattle free. Your tools don't beat themselves to death.
• Carrying extra gear - you can strap a light rain jacket on easily.

How about ordering by phone?

Call 970-275-0462. If I can't answer the phone, leave your number (speak slowly please) and I'll get back to you that day.

Are you setup for Paypal?

No I'm not. If you are not comfortable ordering online or by phone with a credit card, send me a check and I'll get your order out right away.